Service Scope

The govdex service includes tools to support private, secure cross-agency and cross-jurisdictional:

Document sharing
Information sharing
Collaborative authoring
Issues management
Communications and engagement with project stakeholders.

The Department of Finance and Deregulation (Finance) provides the hosting, infrastructure, software applications and information storage and disaster recovery* for the service. Finance also provides a community help desk supporting:

User management
Community creation
Support for Community Owners and Administrators
Fortnightly face to face training
Online documentation and training materials.

The agency(s) administering a community are responsible for:

Managing the content in their community
Managing the users in their community.

Although any stakeholder can participate in a govdex community, the Community Owner must be an Australian government agency. The Community Owner can then invite other people and organisations to participate.

govdex cannot be used for public-facing communities or for website hosting.

* The Department of Finance and Deregulation will maintain whole-of-govdex backups for use in the event of system failure, widespread data corruption or similar events.